Charge: New bus pass was very costly

All pensioners beware, do not lose or damage your bus pass as you will have to pay £15 for a new one.

That’s what happened to me last week. I had a crack in it and it would not record on an Arriva bus.

I had to take it to the council office on Greenwell Lane to give them my details. They sent them to County Hall, Morpeth, for a new one.

I do not agree to having to pay for a new one, as this then means it is not a free pass, another con to get money from you. Make sure you look after it or a new one will cost you a fair bit.

D Knapp,

Alnwick