I would like to thank the staff at Summerhill Care Home in Alnwick.
My mother is a resident there and I have always been happy with the care she has received from the staff.
We find them very kind and caring. Visitors are always offered refreshments and made welcome at any time.
Recently, I just mentioned in passing that I thought my mum’s room was looking a little tired. Within two days the room was repainted, new curtains ordered and due to arrive within two weeks, and a new carpet ordered, also due within the next couple of weeks.
I was asked if I would like her bathroom redecorated and new flooring fitted.
What can I say in these days of negative comments and complaints of neglect of elderly and infirm people?
Thank you to all at Summerhill for doing their very best for their residents and peace of mind for their families.
Name and address supplied