Survey seeks views on highways and transport services

Northumberland residents are being asked for their views on the county's highways and transport services '“ from the condition of roads and footpaths to the quality of cycling facilities.

By The Newsroom
Tuesday, 21st June 2016, 2:11 pm
Updated Tuesday, 21st June 2016, 3:13 pm
Local people are being asked for their views on the countys highways and transport services.
Local people are being asked for their views on the countys highways and transport services.

Their answers will be compared with the views of other members of the public across England and Scotland, as part of the National Highways and Transport Public Satisfaction survey.

Northumberland County Council is one of 106 local authorities to sign up to a standardised survey, which is being run for the ninth year.

It is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

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The questionnaire will be sent to a minimum random sample of at least 3,300 of the county’s residents from Monday, followed by a reminder, with local and national results to be published in mid-October. Since the survey is based on a sample, residents that receive a copy are being urged to take part, although participation is voluntary.

It is 12 pages long and covers all aspects of local highway and transport services. It should be completed in around 20 minutes.

Residents that receive the questionnaire in the post may opt to complete it on line if they prefer and a short URL link will be printed on the front of the questionnaire. Participants will be required to enter a code before completing the survey.

The results will enable the council to find out what people in Northumberland think about these important services.

The county council has been doing the survey since it started and the feedback sits alongside other engagement it carries out via town and parish councils to help it determine and prioritise future works and improvements.

Coun Ian Swithenbank, cabinet member for local services, said: “As one of the country’s largest counties with over 3,200 miles of road, we fully understand the importance of maintaining this network and have, over the past three years, invested heavily in additional resources to make improvements.

“This survey is another way for us to get a greater understanding of residents’ views on a range of transport and highways issues and enable us to work together to improve the lives of our many communities.”