Stamp of approval given as revamped post offices open

Bryan Hewson  and Sir Alan Beith at Amble Post Office. Ref: JWNG 190713post.
Bryan Hewson and Sir Alan Beith at Amble Post Office. Ref: JWNG 190713post.

Two north Northumberland post offices which have undergone major refurbishment to modernise facilities and improve services have been officially opened.

The work has been carried out at the Amble and Embleton branches, as part of the Post Office’s three-year investment plan to bring the network up-to-date and extend opening hours.

MP Sir Alan Beith officially opened both new-style, open-plan branches on Friday and said the overhauls will bring many benefits.

“I am delighted. I know the communities around each one value them greatly,” he said.

“This significant investment in post offices in my constituency and the extended opening hours will make a real difference for local residents and small businesses.

“I would like to wish the staff at both branches every success for the future.”

A full range of services will be available and access to products and services improved.

The Amble branch has traditional screened and open-plan serving positions while Embleton has the latter.

Both will offer Post Office serving points at the retail counter – a new concept to make Post Office products and services available alongside retail transactions during shop opening hours.

Amble Post Office now has service hours of 9am to 6pm, Monday to Saturday – an improvement of eight hours per week, including an extra five on Saturdays.

Embleton Post Office is open seven days a week.

During the summer, it will open from 7.30am to 7pm, Monday to Saturday, and from 8.30am to 4pm on Sundays. From November until March, it will operate from 7.30am to 5pm, Monday to Saturday, and 8.30am to noon on Sunday.

The Post Office’s investment programme is the largest in its history, with around 6,000 branches converting to the new-style.

Adrian Wales, Post Office regional network manager for central England, said: “We’re confident that these new modern post offices will meet the needs of the community and secure services for the future.”