Safety concerns over tumble dryers

Residents are being warned to check their models.
Residents are being warned to check their models.

Residents are being urged to check their tumble dryers after a number of branded products have been listed as unsafe by their manufacturers.

Some models of Hotpoint, Indesit and Creda tumble dryers manufactured between April 2004 and September 2015 are thought to be a potential fire risk.

Owners of the dryers are being warned not to leave the machines running unattended and to remove excess lint from the filter after use, following checks by the manufacturer that found that excess fluff is at risk of coming into contact with heating elements, causing a potential fire risk.

Customers are being advised to check the safety section of the Hotpoint website to find out whether their dryer is affected. Owners are required to enter the model and serial number into Hotpoint’s self-service model checker to confirm if the model requires corrective action. Appointments can be made, free of charge, to modify any affected tumble dryers.

Philip Soderquest, head of public protection at Northumberland County Council, said: “In this instance, a fault has been recognised and the manufacturer is attempting to identify affected goods with a view to rectifying the problem. The manufacturers are contacting customers where the product has been registered, however not all white goods are registered after purchase. We are urging the public to check whether their tumble dryer is affected in order to reduce the risk of any potential incidents.”

The manufacturers have confirmed that dryers produced after October 2015 are not affected.

Alex Bennett, Chief Fire Officer at Northumberland Fire and Rescue Service, said: “We would always advise the public to check their electrical appliances if safety concerns arise. It is vital that users regularly check and clean their tumble dryers and carefully follow safety guidelines to reduce the risk of a fire.”

To find out more information, report any issues or to watch videos of how to care for your tumble dryer, visit the Hotpoint website. If you have concerns over the safety of any product, you should contact the Citizens Advice Consumer Service on 03454 040506.