A Northumberland B&B has been named the best in the North East.
Roxbro House in Warkworth took top spot in trivago’s inaugural Top Hotel Awards.
The hotel search website used aggregated online user ratings to recognise the highest-rated hotels, both nationally and regionally.
With a rating of 94.58, Roxbro House was the best-rated hotel in the North East this year. In second place was The Metropolitan in Whitley Bay, with a rating of 93.94. Third place went to Staybridge Suites in Newcastle, with a rating of 91.52, and fourth was Doxford Hall with 90.40.
Roxbro House is a five-star family-run B&B. Owners and managers Claire and Stuart Metcalfe said: We are over the moon to have been given this award. We enjoy our work and take great satisfaction from running Roxbro House to the high standard that continues to give satisfaction and great feedback from our guests.
“We are only a small establishment but we like to offer a quirky, stylish place to stay with excellent customer service. After 14 years of running Roxbro House, a large percentage of our guests are repeat custom, so we are obviously doing something right!”
Denise Bartlett, from trivago, said: “With their unique hotel and friendly, personalised service, it is easy to see why Roxbro House is our top-rated hotel in the North East this year.
“Unlike other regions in the UK, there is a real mix of accommodation among the top-rated in the North East and each hotel offers something a little different. Attention to detail is key in this region, with the best-rated offering especially attentive customer service.
“The trivago Top Hotel Awards aim to judge all accommodation fairly, whether they are serviced apartments in Newcastle, a traditional family-run B&B or a luxurious country hotel. It is really encouraging to see such a range of accommodation, both in terms of price and geographical location, in our top 20.”
trivago’s top 20 North East hotels are:
1 Roxbro House, Warkworth
2 The Metropolitan, Whitley Bay
3 Staybridge Suites, Newcastle
4 Doxford Hall, near Alnwick
5 Roomzzz, Newcastle
6 Tillmouth Park, Cornhill-on-Tweed
7 The Three Horseshoes Hotel, Barnard Castle
8 Seaham Hall, Seaham
9 Jesmond Dene House, Newcastle
10 Newcastle Gateshead Marriott, MetroCentre, Gateshead
11 Hotel Indigo, Newcastle
12 DoubleTree by Hilton, Newcastle Airport
13 York House Hotel, Whitley Bay
14 Battlesteads Hotel & Restaurant, Hexham
15 The Rose & Crown, Barnard Castle
16 Matfen Hall
17 Kensington House Aparthotel, Newcastle
18 Eslington Villa, Gateshead
19 South Causey Inn, Stanley
20 Headlam Hall, Darlington