Efforts needed to ensure information on buses is correct

County Council election.'Victory for Heather Cairns,
County Council election.'Victory for Heather Cairns,

A north Northumberland councillor is pushing for action on incorrect information at bus stops in her ward after a meeting with an eagle-eyed resident and a council officer.

Alnwick’s Liberal Democrat councillor, Heather Cairns, acted after a resident noticed that the times at a bus stop in Lesbury, near the roundabout, were incorrect and that information on which buses travel to which destinations is lacking.

In addition, there is a code on the bus stop which can be sent by text to receive information on services from that stop – but again, using this code does not elicit the correct information.

Coun Cairns met the resident and Ian Coe, Northumberland County Council’s passenger transport support manager, recently.

Coun Cairns said: “There can be a wait of two hours between services, so it’s vital that people know when they can expect the bus to arrive.

“And for people who don’t live here or aren’t used to the buses, it would be helpful to know which side of the road they need to get their bus from.”

There is also an issue at the Curly Lane bus stop near Alnmouth Station in Hipsburn, which still bears a large sticker on the side referring to the 501 and 518 services.

These services no longer exist, having been replaced by the X18.

The bus stop also bears a ‘Bus Meets Train’ plaque, as do all stops between Alnwick and Alnmouth Station – despite this programme no longer running.

There can be a wait of up to fifty minutes between buses and trains – an issue referred to in a Gazette opinion piece last week.

Coun Cairns added: “I hope that Arriva and East Coast can look again at timetabling and provide integrated public transport at Alnmouth Station.”