An MP says she is incredibly concerned after the company behind the shambolic Sir Tom Jones gig in Alnwick has ‘gone to ground’, amid calls for refunds and answers.
Anne-Marie Trevelyan has been pushing for fans to receive money back ever since a power cut brought the disastrous Pastures concert in August to an abrupt end.
But the Berwick MP, who was at the show, says her efforts to progress the issue have hit a brick wall after she has been ignored by organisers Loose Cannon Events.
Now, she is calling on Northumberland County Council to use special powers to help track down the Teesside-based company.
She said: “The many emails I have received from people reporting nil responses from Loose Cannon echoes my own experience. They have not replied to my letter, emails go unanswered, their website has not been updated since the concert, their Facebook page has been removed and the telephone rings out with no capacity to leave a message.
“Put simply, they have gone to ground and I am incredibly concerned about this.
“I had hoped that with enough pressure from me, Loose Cannon might agree to offer partial refunds to those who applied for them, in order to prevent ticket-holders bringing civil action suits against them. This looks increasingly unlikely as I have been unable to even open a dialogue with them.
“I have requested a meeting with the county council’s head of public protection and I will ask for his assistance in tracking down Loose Cannon.
“As head of trading standards for Northumberland, he has access to powers that will enable the council to locate the company that I do not have access to. I am hoping to persuade the council that it is in the public interest to do this.”
Concerns over safety were also voiced by many fans and Mrs Trevelyan is seeking answers on this.
She said: “The Health and Safety Executive informed me that they have been in touch with the county council asking them to investigate the safety concerns that so many of us had.
“I understand the council, police and Loose Cannon formulated a strict safety plan ahead of the concert, which was clearly not followed, and I want to ask the council how its investigation is progressing.
“I will ask to see a copy of the safety plan and find out what plans the council has in terms of enforcement, if, as I suspect is the case, Loose Cannon breached the terms of the licence by not upholding the safety plan.”
A county council spokeswoman said: “We will meet Mrs Trevelyan. We are conducting an investigation supported by partners into the concert’s abrupt conclusion and the arrangements put in place for the organisation and staging of the event. As the investigation is ongoing it would be inappropriate to comment further at this time.”
Loose Cannon director Neil Winterbottom said: “Until we have clarity, new information and instructions from our legal team and insurers there is no more information available at this time. When we have information to share we will do so.”
He said that, to his knowledge, the company’s Facebook page was active. But the Gazette could not find it.
He previously blamed the concert’s abrupt end on failing generators, which were provided by another company, and said that compensation could not be discussed until an investigation was completed. Skiddle and Ticketmaster, who sold tickets, have previously said they are not in a position to offer refunds.