Northumbria Police are urging the public to click before you call and report crime online.
The public can log onto the police website – www.northumbria.police.uk/forms/101_form/ – and raise non-urgent issues of concern.
Chief Constable Steve Ashman said “As technology evolves, it’s important that we continue to make it as easy as possible to report non-urgent matters.
“By using the online service, we’re reducing the pressure on our control rooms and allowing staff to focus on more urgent issues.”
The online service is available as an alternative to calling 101 for non-emergency matters. Residents should always call 999 when an emergency is ongoing, such as when a crime is in progress or when life is in danger.
Northumbria’s Police & Crime Commissioner, Dame Vera Baird QC, said: “Contacting the police through our 101 webpage is an easy way to contact officers. It means local residents don’t have to make the journey to a police station or ring in.
“By clicking on a laptop, all the information can be sent quickly and conveniently - all issues will be actioned in exactly the same way as dialling 101.
“We fully appreciate local residents have busy, demanding lives so by promoting the 101 website, we believe using technology will allow residents to report non-urgent matters in a way that fits their lives”.