Northumberland residents asked to share their lockdown healthcare experiences

Healthwatch Northumberland wants to hear local residents’ experiences of accessing healthcare during COVID-19
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This feedback will be used by Northumberland NHS and social care services to help identify issues and make sure everyone continues to receive safe and high-quality care.

Healthwatch Northumberland project coordinator, Derry Nugent says “Whether you are struggling to find the right health and care information or if you’ve recently used a health service and want to share your experience, we’re here to listen.

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“We heard from one resident whose GP rang her just to see how she was coping during the pandemic.

Alnwick InfirmaryAlnwick Infirmary
Alnwick Infirmary

“Another had a routine annual appointment with his consultant via video, where a future appointment was made, saving him the time and cost of travelling into Newcastle.”

Healthwatch Northumberland is also holding a series of online forums via Zoom covering topics such as mental health, dementia, maternity services and special educational needs and disabilities.For information visit healthwatchnorthumberland.co.uk

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