Can I express through your paper my thanks and appreciation to the gentleman who works voluntarily on the NEED bus that picks my mother up every Thursday to go to the local day centre.
My mother is in her nineties, profoundly deaf with virtually no sight.
He comes to the door every week, with a smile, assists my mother with dignity and consideration to the bus and delivers her safely back home. If we happen to be out when he brings her home, he unlocks the door for her and makes sure that she is safely inside the house before departing.
His consideration and his help make a huge difference to my mother and myself.