Tenants get their say on neighbourhoods

Left to right  Allan Hepple, director of Neighbourhood Services at HFN, Andy Rutherford from NCC (Head of Highways and Neighbourhood Services), Cilla Isles, Chair of the Residents Forum, and Superintendent Mick Paterson from Northumbria Police.
Left to right Allan Hepple, director of Neighbourhood Services at HFN, Andy Rutherford from NCC (Head of Highways and Neighbourhood Services), Cilla Isles, Chair of the Residents Forum, and Superintendent Mick Paterson from Northumbria Police.

A SCHEME has been launched to empower Northumberland County Council tenants to help create neighbourhoods which are safe and enjoyable places to live.

The Homes for Northumberland (HfN) Neighbourhood Agreement sets out what people can expect from the housing company and its partners, as well as including information on how residents can contribute to making the place they live safer, cleaner and more pleasant.

HfN, the county council, Northumbria Police and tenants have all signed up to it.

Under the Neighbourhood Agreement, agencies are committed to providing support, advice and enforcement on issues such as crime and anti-social behaviour, fly-tipping, graffiti, dog fouling and maintaining green spaces, while residents are charged with a number of actions, including respecting one another, controlling pets, reporting incidents of anti-social behaviour and putting rubbish in the bins provided.

Richard Bryan, regional operations manager at HfN, said: “The Neighbourhood Agreement is a commitment from a range of agencies and residents to take a united stand against anyone who does not respect their neighbours, environment, homes or the law.

“It sets out a range of roles and responsibilities to make this possible and really empowers those in the Northumberland community to take ownership of their neighbourhood and shape it how they want to improve standards with the full support of the agencies involved.”

Andy Rutherford, head of highways and neighbourhood services at the county council, said: “This type of neighbourhood agreement allows us to work in partnership with tenants and other agencies.

“It sets out clearly what residents can expect from the council, and how they should get in touch if they have any problems or issues.”

Superintendent Mick Paterson, of the police’s Northumberland Area Command, said: “We fully support the Neighbourhood Agreement scheme and hope that residents make the most of it.”

To comment on the way HfN manages neighbourhoods, contact the customer services centre on 01670 542424.