ACTION on Hearing Loss – formerly RNID – is inviting Northumberland residents with hearing loss to be the first to rate their experience of local NHS and private hearing services on the charity’s pilot online comparison tool.
The charity is urging people to log on to the ground-breaking website which will help individuals find their local hearing services and choose those that are best suited to their needs.
Visitors are asked to score and comment on the quality of services they have experienced during the last three months - including the clarity of explanation about their hearing test results, the usefulness of information about communication support services, and whether the service was easily accessible.
Action on Hearing Loss chief executive Jackie Ballard said “People take, on average, 10 years to take action when their hearing starts to deteriorate therefore it’s vital that people in Northumberland can make quick, informed decisions about accessing local hearing services best suited to their individual needs. We’ll be launching our innovative hearing services comparison website in the New Year and, to ensure we have as the widest possible range of data, we’d be grateful if Northumberland residents would take a few minutes to start rating and commenting on their experiences, whether in the NHS or private, during the last three months.”
To register and rate hearing services, visit www.actiononhearingloss.org.uk/locateandrate