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Castle and Garden land top award

Caroline Robinson of Alnwick Castle receiving the Award from Brian Stack MD of CIE Tours International.

Caroline Robinson of Alnwick Castle receiving the Award from Brian Stack MD of CIE Tours International.

Alnwick Castle and Garden has won a top accolade for the second year in a row, based on customer ratings.

The attraction received a merit award, as part of CIE Tours International’s UK Awards of Excellence.

Last week’s ceremony was held in Glasgow and the gongs are given to hotels and attractions achieving an overall customer satisfaction rating of 90 per cent or over, based on customer feedback.

More than 30 tourism providers throughout the UK received merits during the event.

Caroline Robinson and Tracy Cullen, from the Alnwick-based attraction, said: “We are thrilled to receive this award, CIE Tours bring regular tours to Alnwick.

“Customer satisfaction is of utmost importance and we are delighted to be recognised for continued excellent service and customer satisfaction.”

CIE Tours International is an Irish bus-tour operator and brought 11,000 visitors to the UK in 2013.

 

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