Youths who spend their evenings at Alnwick’s bus station have been branded a ‘pack of dogs’ after a driver was assaulted.
Four people were arrested on Saturday night after what police described as ‘disorder’.
Arriva staff, who say they are constantly verbally abused and threatened by young people at the site, say something needs to be done before a ‘serious incident happens’.
One employee, who did not want to be named, said a 60-year-old bus driver was attacked by a group as he left the station at around 9pm on Saturday, after the youngsters tried to rob him of his takings.
He added: “The driver returned to work on Monday bruised and shaken.
“Arriva should take this threat more seriously.
“Someone needs to take responsibility for the safety of staff and passengers when in the bus station.
“At that time of night, there are no supervisors on duty north of Newcastle.
“The police have tried to move these kids on time after time and they just return. Surely this is what anti-social behaviour orders are for.
“It better be treated more seriously before something much more serious happens.”
Another member of the public, who also did not want to be identified, said that problems at the bus station have been going on for too long.
“It’s getting out of hand up there now,” he said.
“They are like a pack of dogs.
“The bus station is becoming a no-go zone for everyone, locals and tourists.
“Bus drivers have been spat at, the children swear at people, but they know there is nothing that will be done about it. It can be quite scary and very intimidating.”
Nick Knox, area managing director for Arriva North East, said: “We can confirm there was an incident at Alnwick Bus Station last week involving one of our drivers.
“We have downloaded CCTV footage from the bus and the station and we are working closely with the police to ensure that prosecutions are made.
“We have been working with Morrisons, the local council and the police to ensure that the bus station is a safe environment for our passengers and our employees, and we will continue to do all we can to make sure any instances of anti-social behaviour are dealt with accordingly.”
Alnwick Police Inspector, Paul Truscott, said the force is aware about disorder at the bus station and said they are taking steps to address it.
He added:“Extra officers will be on patrol at the times we know the disorder is worse to help identify those suspected of being responsible so we can ensure action is taken.
“In addition, we work closely with partner agencies, such as the local authority and organisations that provide activities for youths to divert them away from hanging around the street.”
Over the weekend, four people were arrested for alcohol-related crime and disorder after being identified on CCTV.