Woof! Tina takes the top prize at awards

From left, Cathryn Hayes, head of franchising at HSBC Bank, Tina Young, of Barking Mad, Steph McGovern, from the BBC, and Sean Hammond, from Express Newspapers.
From left, Cathryn Hayes, head of franchising at HSBC Bank, Tina Young, of Barking Mad, Steph McGovern, from the BBC, and Sean Hammond, from Express Newspapers.

A north Northumberland businesswoman recently took home two top prizes from a national franchise awards ceremony.

Last week, Tina Young, of Barking Mad, the franchise that offers alternatives to kennels for dog holidays, was crowned winner of the British Franchise Association (BFA) HSBC Franchisee of the Year Awards 2014.

The awards, supported by Express Newspapers, also saw Tina, from Guyzance, win the Microbusiness Franchisee of the Year award – a category for businesses with less than £100,000 turnover.

Tina said: “It’s unbelievable to be recognised for all the hard work that has gone into running my successful franchise.

“Barking Mad has allowed me to balance having children and running a successful business.

“With the invaluable help of Carol Ann Grey, Jenny Beaumont and Colin Heathcote, I have strived to build and maintain a high quality of customer service.

“And we must be doing something right as about half of our business has come from customer referrals.”

Cathryn Hayes, head of franchising at HSBC, said: “Tina impressed the judges by turning her Barking Mad franchise into a management franchise, changing her business model to allow her take on staff – the first in the Barking Mad network to do so.

“At HSBC, we are very privileged that we get to work with some of the country’s most exciting and forward-thinking franchisees and Tina epitomises just this.”

Following a rigorous judging process for the award categories, the winners were congratulated at last Thursday’s black-tie ceremony in Birmingham Town Hall.

Recognised for their contributions to franchising in the UK, winners were rewarded with trophies and cash prizes of up to £10,000 courtesy of HSBC.