Holidaymakers have got a one-stop shop for booking a break in Northumberland.
Self-catering holiday business Northumbrian Cottages last week celebrated the official opening of its first high-street presence with an office in Alnwick.
Regional office manager Karen McWilliams said: “At the moment most cottage brands don’t have a high-street presence so this is quite an unusual move, but we felt it was important that owners could come and talk to us whenever they liked.
“We can also help both locals and tourists book holidays. One of our first customers came in saying they were holidaying in the area and wanted to stay a bit longer but their hotel couldn’t accommodate them.
“There’s nothing better than personal contact. People like to talk to someone with local knowledge, who can advise them on where to go and what to do.”
The office, on Bondgate Within, is managed by Sue Gibson, supported by three members of staff, Debbie Wilson, Verity Thomson and Sue Barber.
Karen, who has many years’ experience in the holiday lettings business, added: “We have built the business on trust and support. Most of my owners I now class as friends. We have had a lot of support from local businesses, they have made us feel so welcome to the town.”
Northumbrian Cottages is part of a family of holiday letting agencies with more than 35 years’ experience, including Welcome Cottages, English Country Cottages and cottages4you.
Business development director Drew Dunn said: “The opening of our first shop in Alnwick town centre is an important move for the brand, reinforcing Northumbrian Cottages as the go-to self-catering experts for the region.
“With all the benefits of scale which come with being part of a bigger brand family, our property owners and holidaymakers can now benefit from friendly and approachable face-to-face support at any time.It’s this unique combination of local expertise and unrivalled resources that means we can offer the best possible service to those we work with.”
The office is at 43 Bondgate Within, Alnwick, and is open from Monday to Saturday, 9am to 5pm, and Sunday, 10am to 4pm.
For more information about Northumbrian Cottages, log on to www.northumbrian-cottag es.info or contact the office on 01665 606066.