RESIDENTS are being urged to stay on their guard against fraudsters who claim they have identified a fault with their computer.
Northumberland Trading Standards has made the warning following a spate of incidents, with some people being asked to pay up to £144.
Computer users have been receiving calls from companies – often based abroad – who say they have been made aware of a problem by the computer’s operating system.
They offer to repair this by accessing the computer remotely which can lead to disclosure of personal passwords and any other security protection.
Do not be tricked into giving out personal information or bank details via phone or email, even if the request appears to come from a genuine source.
If you think you have received or been victim to a hoax email or phone call, call Consumer Direct on 08454 040506.